Data and policies

Policies, contacts and the questions to confirm.

Review the published policies and the accepted agreement for your use. Bring us the data or access requirement you need to confirm.

Published policies.

Terms

Service terms, together with the commercial scope in your applicable Order.

Read the terms

What does your operation require?

Access
Who works with the record, reviews it and receives the report?
Records
What must be retained, and which requirement determines the period?
Output
What needs to be available, to whom, and in which format?
Setup
What source data, configuration and transfer process need agreement?

Describe the requirement first. Leave passwords, payment details and sensitive customer records out of a public inquiry.

Reach the right person.

Privacy requests

Use the policy contact, separately from sales.

Privacy contact

Security questions

Start with a brief description to arrange the next step.

Security contact

Existing account support

Get help with Stratum you already use.

Product support